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Skriv ut sidan - Äldre inlägg (arkiv) till 15 maj, 2008
Anbytarforum
Titel: Äldre inlägg (arkiv) till 15 maj, 2008
Skrivet av: Eva Dahlberg skrivet 2006-01-02, 23:51
Hej Inga-Lill, när jag hade det i april skickade jag min uppsägning till internationalcancelsonly@ancestry.com
På sidan Terms and conditions i anslutning till att man provar på finns den texten också, liksom vad man ska uppge för uppgifter då. Det står med min fetstilning
2.2 Cancellations. Initial Annual Subscription. An initial annual subscription comes with the option to cancel during the first 7 days and receive a full refund, unless the subscription began with a free trial period. (Also, no refund is available in the case of a gift subscription.) The 7 day period begins on the day you register for the subscription Service, which is also the day you are given access to the subscription area of the Service. If you subscribe to the Service following a free or other trial period, that trial period takes the place of the 7 day cancellation period, and once the paid subscription begins, no refund will be provided. Cancellations during the 7 days may only be made by phone if you are a United States customer and must be made by calling us at 1-800-262-3787 and providing the same information that you provided when you subscribed. International customers must call 1-801-705-7620 during business hours or send an e-mail to internationalcancelsonly@ancestry.com and provide the following information:
Given name and surname Username Subscription type (UK/Ireland collection, etc.) E-mail address used when subscribing Phone number including country code Country
Your cancellation call must be received by end of business (5:00 p.m. Mountain Time) on the 7th subscription day. Refunds are subject to return of goods. Please allow a reasonable time for the refund to reach you or be charged back to your account. All other subscriptions, including monthly subscriptions, quarterly subscriptions, initial annual subscriptions after the 7 days or annual renewals may be canceled by you at any time but no refund will be made for unused subscription periods.